WFU Password Reset and Security Requirements

Your WFU account password must be reset every year* and should never be shared with anyone. This policy is enforced to maintain a high level of security for your account and the Wake Forest University network.

Your password must:

• Be at least 8 characters
• Be no more than 32 characters
• Not be any of your previous 10 passwords

Your password may contain:

• Uppercase English letters (A – Z)
• Lowercase English letters (a – z)
• Digits (0-9)
• Special characters: ! # $ % & ( ) + , – / ; < = > ? @ [ \ ] ^ _ ` { | } ~

*A group of users with access to privileged information may have a different set of password requirements, including changing their password every 90 days. These individuals will be notified by Wake Forest Information Security (InfoSec).

Change your password

1. Visit the Wake Forest Account Management Portal
2. Select Sign In to Change Password
3. Enter your username and current WFU password
4. Select Change Password
5. Enter your current password
6. Enter your new password, confirm your new password, and select Change Password.

Once logged into account.wfu.edu, we recommend verifying your recovery information.

Reset your forgotten password

1. Visit the Wake Forest Account Management Portal
2. Select Reset Forgotten Password
3. Enter your WFU username (without @wfu.edu)
4. Enter your Last Name
5. Enter your WFU ID number
6. Enter your birth month and day (MMDD)
7. Select which method you would like to receive your security code to verify your account: either your registered email address or mobile phone via SMS.
8. Enter the code in the "Code" field and select Check Code.
9. Once your code has been verified, select Continue.
10. Enter your new password, confirm your new password, and select Change Password.

Sync your passwords (Faculty and Staff only)

After resetting your password at Wake Forest Account Management Portal, complete the following steps to ensure your network password change syncs with your Wake Forest managed Windows computer login.

When on campus:

• Lock your computer by pressing Ctrl+Alt+Del and then selecting Lock.
• Press any key to return to the computer login prompt.
• Enter your new password to log back in.

When off campus:

• Open and connect to the VPN (Cisco Secure Client).
• Lock your computer by pressing Ctrl+Alt+Del and then selecting Lock.
• Press any key to return to the computer login prompt.
• Enter your new password to log back in.

Workday Third Party User/Friends and Family Password Reset Request

Password Change Requests: To request a password reset, please go to Submit a ticket - Wake Forest University. In the ticket type field, select "Workday Third Party/Friends and Family Password Reset." Include your name and email address, as well as your student's name, student's WFU email address, and student's ID number.